Draper and Kramer, Incorporated - 55 East Monroe Street #3900, Chicago

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Reviews about Draper and Kramer, Incorporated

• greg berthold
  ★ ☆ ☆ ☆ ☆
  We lived at their Fieldpointe of St. Louis property. This is the worst apartment complex I have ever lived at. In the two years that we lived here we had several negative run ins. Our first problem was weeds. The complex was supposed to weed our patio area. They even sent out a flyer saying they would be doing this at the beginning of each year. Well they never did. I had what looked like a jungle growing in my back patio area. After calling on it, I finally took it upon myself to weed it. It took me a solid day to pull and spray the weeds. Shortly after that we were experiencing AC problems. The unit would run all day long with no breaks. Causing our utility bills to skyrocket. So I reported it to the office and they said they would send someone out. They claim that they came out and charged the unit. But the problem continued. So I decided to look at the unit myself. After further inspection I realized that the unit looked like it had never been cleaned since the installation. The unit was covered in dirt and fuzz. So I took it apart and cleaned and blew it out myself. But our biggest encounter with the complex was sewage. I woke up one morning to find sewage coming up out of our kitchen sink and flooding our living area. Which got in all our drawers, cabinets and floors. It ruined tons of food, decorations and cookbooks. We were told that there was nothing they could do for our loss because they weren't sure if it was our fault or our neighbors fault that the flood occurred sense we shared plumbing. We had strangers food waste floating in our kitchen and what looked like used toilet paper outside our front door, which spewed out the service pipe. This sat outside my door for several weeks before rain washed it away completely. When I asked to get it professionally cleaned sense it was sewage, they practically laughed at me. This happened twice in two weeks. after all this trouble we had been through. They still ended up taking our deposit and charging us an additional $300, because they had to "replace the carpets". Even though we had the carpets professionally cleaned. But here is the kicker. They didn't even try to contact us. They simply sent it to a collections agency right away. We had no idea we owed anything, until we got a letter in the mail saying we had an outstanding balance. The complex had both our phone numbers, email and new address. But still did not try to contact us. My credit score dropped 93 points because of this. This complex is full of a bunch of crooks and should be shut down. If I could give it less stars, I would.

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