University of Illinois Hospital & Health Sciences System - 1740 West Taylor Street, Chicago

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Reviews about University of Illinois Hospital & Health Sciences System

• Victoria Winslow
  ★ ☆ ☆ ☆ ☆
  I have campus care and went into this ER for severe abdominal pain this week. I wanted to share my experience, so you can learn about the abominable and inhumane treatment that the UI health emergency room provided me. I'm used to waiting at emergency rooms. However, I didn't go back for 9 hours, or have anyone check on my pain level while I wept silently for most of the time I was there. The conditions that I saw in the waiting room were disgraceful. One woman was lying on the floor, shaking in her own vomit for hours, without anyone offering her zofran or a blanket. Another woman was bent over, convulsing in pain, for over 9 hours, without anyone checking in on her or offering palliative care. I watched as older white man after white man went back, while the women in the ER were kept waiting for unbelievable amounts of time. It's obvious that this hospital shows a pattern of discrimination and racist, ageist and sexist behavior. When we asked about where we were in the triage (a fair question, as we had already been sitting for 8 hours without any hint of care) the nurse scolded us to be patient, that I wasn't dying, and there were many people more sick than me. I found her response shocking, since I had been debilitated from severe abdominal pain, and as someone who worked in a clinic, I'm aware that this can be a symptom of many life-threatening conditions. We finally went back after 9 hours, and were made to sit in the hallway and made to talk about my health issues without any privacy. This is a HIPAA violation. After 10 hours of waiting, I was able to see a medical student, who finally at least offered me some palliative medication, after doing an invasive exam in the hall and in front of several other patients. After 11 hours, at 1am, we were acutely aware that we were never going to be placed in a room or receive any treatment. We found 4 different nurses asking to be discharged, since my pain had subsided, we hadn't had food or water the entire day, and sitting in the hall was an extremely painful position for me. In addition, I knew that I needed an ultrasound, which they would not be able to provide in the hall without any privacy. Each one assured us we would be expeditiously discharged. After two hours of waiting in agony, at 3am, we finally had to sit at the triage demanding that we sign our paperwork so we could just LEAVE. No one ever even bothered to take my leaking IV out, so I was forced to do that myself after I left the hospital. Women's health issues are already minimized by doctors, and the burden of proof that something is wrong is put on women rather than providers. The fact is that UI ER is perpetuating systematic sexism by mistreating women and minorities, and refusing to provide care. After 15 hours, I left the hospital without medical care or my dignity. I hope that you can be made aware of this issue so that you can brief the staff of the ER on how to handle women presenting with pain, as well as how to follow HIPAA. I'm not sure if this is an administrative or a staff problem, but it needs to be fixed.
• Nathan T
  ★ ☆ ☆ ☆ ☆
  I can't agree more this is a sad excuse for a hospital doesn't deserve a star. Service is beyond terrible, very very dirty place, very disrespectful completely unprofessional. Very political they will look down on your status insurance, discriminating, prejudice.
  
  Police stalk and profile you, there are no cameras where they should be. The cover up to ruff you up and violate your rights if you get concerned in anyway and question.
  
  The staff how did they even get a job there? Who was the interviewer? Smfh.... quick easy paycheck they don't know what work is can careless about you, your friends or family. They don't want to be bothered. Bad attitude.
  
  Or here comes the police extortion, profiling, stalking, intimidation, violations all around. Who can I write too? Take away license shut it down. Illinois Department Of Financial Regulation, Rahm Emanuel, Bruce Rauner list goes on. Maybe they are in on the crime as well. NO HOPE for ShitCago Chiraq, Democrap.
• Victoria Winslow
  ★ ☆ ☆ ☆ ☆
  I have campus care and went into this ER for severe abdominal pain this week. I wanted to share my experience, so you can learn about the abominable and inhumane treatment that the UI health emergency room provided me. I'm used to waiting at emergency rooms. However, I didn't go back for 9 hours, or have anyone check on my pain level while I wept silently for most of the time I was there. The conditions that I saw in the waiting room were disgraceful. One woman was lying on the floor, shaking in her own vomit for hours, without anyone offering her zofran or a blanket. Another woman was bent over, convulsing in pain, for over 9 hours, without anyone checking in on her or offering palliative care. I watched as older white man after white man went back, while the women in the ER were kept waiting for unbelievable amounts of time. It's obvious that this hospital shows a pattern of discrimination and racist, ageist and sexist behavior. When we asked about where we were in the triage (a fair question, as we had already been sitting for 8 hours without any hint of care) the nurse scolded us to be patient, that I wasn't dying, and there were many people more sick than me. I found her response shocking, since I had been debilitated from severe abdominal pain, and as someone who worked in a clinic, I'm aware that this can be a symptom of many life-threatening conditions. We finally went back after 9 hours, and were made to sit in the hallway and made to talk about my health issues without any privacy. This is a HIPAA violation. After 10 hours of waiting, I was able to see a medical student, who finally at least offered me some palliative medication, after doing an invasive exam in the hall and in front of several other patients. After 11 hours, at 1am, we were acutely aware that we were never going to be placed in a room or receive any treatment. We found 4 different nurses asking to be discharged, since my pain had subsided, we hadn't had food or water the entire day, and sitting in the hall was an extremely painful position for me. In addition, I knew that I needed an ultrasound, which they would not be able to provide in the hall without any privacy. Each one assured us we would be expeditiously discharged. After two hours of waiting in agony, at 3am, we finally had to sit at the triage demanding that we sign our paperwork so we could just LEAVE. No one ever even bothered to take my leaking IV out, so I was forced to do that myself after I left the hospital. Women's health issues are already minimized by doctors, and the burden of proof that something is wrong is put on women rather than providers. The fact is that UI ER is perpetuating systematic sexism by mistreating women and minorities, and refusing to provide care. After 15 hours, I left the hospital without medical care or my dignity. I hope that you can be made aware of this issue so that you can brief the staff of the ER on how to handle women presenting with pain, as well as how to follow HIPAA. I'm not sure if this is an administrative or a staff problem, but it needs to be fixed.

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• Soma Sinha Roy, MD

  Establishment, Health, Doctor

  Chicago, Chicago, IL 60612

  +1 312-996-4842

  drsinharoy.com
• University of Illinois

  Establishment, Hospital

  1747 West Roosevelt Road, Chicago, IL 60608

  +1 312-996-7723

  hospital.uillinois.edu
• Carson A. Bording, RPH

  Establishment, Health, Pharmacy

  1740 West Taylor Street, Chicago, IL 60612, Chicago, Chicago, IL 60612

  +1 312-996-4474

  pharmacy.uic.edu
• James F. Fahey, PharmD

  Establishment, Health, Pharmacy

  1740 West Taylor Street, Chicago, IL 60612, Chicago, Chicago, IL 60612

  +1 312-996-3663
• Dr. Andrew C. Wilbur, MD

  Establishment, Health, Hospital

  1740 West Taylor Street, Chicago, IL 60612

  +1 312-996-0234

  uillinoismedcenter.org
• Dr. Donald A. Jurivich, DO

  Establishment, University

  1740 w Taylor St, Chicago, IL 606127232, Chicago, Chicago, IL 60612

  +1 312-355-1700