U-Spy Store - 2406 West Fullerton Avenue, Chicago

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Reviews about U-Spy Store

• Stacy Porter
  ★ ☆ ☆ ☆ ☆
  I ordered a camera/clock radio which was received defective as it came without the on/off switch. Long story short, this company proceeded to send me a refurbished item which was missing screws, falling apart and completely defective. The item was not in an even remotely new condition. Upon contacting them and providing ample documentation of the defect immediately upon opening the box, this company proceeded to accuse me of tampering with the item and causing the damage myself. There is no way a screw completely comes out, rips through a QC sticker and falls out of 2 completely sealed boxes as shown in the photos. Also, brand new items do not come with QC labels, especially ones that are torn. This company is a complete scam; don't waste your time or money.
  
  Side Note: When fighting me through the BBB, they provided photos of an item with a completely different serial number and QC stickers stating that I must of bought the same product from another company and am trying to return that one to them. Their responses were incredibly outlandish and the owner has absolutely no compassion for others. I have never had a worse customer service experience in my entire life.

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