SUBWAY®Restaurants - 3477 South King Drive, Chicago

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Reviews about SUBWAY®Restaurants

• Brianna Anderson
  ★ ☆ ☆ ☆ ☆
  Terrible customer service! I will never eat at Subway again thanks to this location. I asked for a steak and cheese sandwich with no bread. The sandwich assembler gave me a crazy look and said "No." I then asked if I could have the meat in a bowl. He asked if I wanted a salad, and I told him no. Just the meet and cheese in a bowl. He again said "No." Growing frustrated, I asked for a footlong steak sandwich and I told him that I'd give him the bread back. As I was paying for my sandwich, I asked if I could have a bowl. After much confusion over this request, I was told "No." I offered to pay and was again refused and it was explained that they don't give bowls unless I paid the salad price. At this point I informed the workers that I would be calling customer service. I was then given the option to pay $1 for a bowl. Magically the price for a bowl went from the cost of a salad, to $1. These people are terrible. Subway has gone down in quality over the past few years, but they're letting these inconsiderate, customer ignorant franchisers ruin their brand! Jimmy John's for the win. Much better customer experience.

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