State Farm: Thomas Kindt - 7106 West Belmont Avenue, Chicago

Jobs in State Farm: Thomas Kindt, career

Reviews about State Farm: Thomas Kindt

• Casey Duffy
  ★ ☆ ☆ ☆ ☆
  I am honestly not surprised to see all of the 1 star reviews. My story goes a little like this... I purchased a new vehicle and needed to get a policy in order to drive off the lot per dealer rules. So, after a nice long Saturday of haggling with the used car sales person all day I end up on the phone with State Farm call center, which lasted over an hour just to get a basic policy for the new vehicle. Moreover, after not only wasting my time but the girl is telling my policy will be 205$ per month. I ask, “is there any discounts? I’ve never had an accident or any tickets in over 4 years...” she says, “well we can apply the safe driver discount and send you a device to monitor your driving” it ended up saving me a measly 5$ a month. Great I say as I give her my card number over the phone, I just wanted to get out of dealership at that point. So, happy in my new car and realizing I got hosed on my monthly rate, I call the local agent during normal business hours and ask if there’s anything they can do to help me out on the monthly rate. They insist on that’s the best they can do, so I reach out to some of their competitors (Geico, Progressive, etc) and get some quotes for the exact same coverage and vehicle. Turns out to be over 70$ a month cheaper to go with any of competition. I was shocked at first and then reached out and sent over the competitors quote to my representative and asked if they could match. They came back with a quote 8$ higher then the competition. Now at this point I’m not only boiling with anger I’m astonished that these State Farm representatives who told me a week prior that 200$ a month was the best they can do, now all the sudden they drop their rate when I threaten to leave and they still are higher then the competition? With of level of service so low, that I could probably get better service at the DMV. Scratch that, I know I would get better service at the DMV because I have. After explaining to the representative how many policies myself and my family with them and the money we have spent with them for years they just didn’t care.
  
  TL;DR
  I’ve canceled, my family is canceling, we’re all switching to a insurance provider that provides competitive rates and good service. This specific State Farm agency does not have either of those. Not really sure why they are even in business...

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