ONCALLERS Cell Phone Repair & Computer Services - 4012 North Milwaukee Avenue, Chicago

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Reviews about ONCALLERS Cell Phone Repair & Computer Services

• Nicole Davies
  ★ ☆ ☆ ☆ ☆
  It took them SEVEN months to "repair" my laptop. I picked it up several times and each time I had to return it because there was something else wrong with it. Words cannot express how much I loathe this place.
  I took my laptop in for a broken charger port. I called after not hearing from them for a month. I was told it would be ready a week later. I picked it up and after getting home I realized the keyboard wasn't working. I returned it to them. After not hearing from them again, I called after two weeks. They said it would be ready the following week. I picked it up. This time I turned it on in the store. The keyboard worked but it was really difficult to use. Plus the colors on my screen were messed up.
  They kept it for a few weeks.
  I would call every week or two for an update because they never called me. Finally, I received a call saying my laptop was ready. I went to the store and waited a half hour while they checked the laptop. They should've checked it before I got to the store but clearly these aren't the smartest people. The laptop wasn't even ready!
  I continued to do this back and forth with them for SEVEN months! I only believe I got my laptop back because after calling several times I finally spoke with someone claiming to be a manager and I told him my story. All he said was that there was nothing he could do about it and it takes time to get parts in the mail. I assured him it doesn't take seven months to get parts in the mail and that he and his employees should start pursuing different careers in fields in which they are knowledgeable.
  
  After all that, my charger port is still messed up.

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