Enterprise Rent-A-Car - 1820 West 87th Street, Chicago

"Enterprise Rent-A-Car" in Chicago works at 1820 West 87th Street, IL 60620. If you have any questions, please call the phone number +1 773-239-3510

Contacts

Address:
1820 West 87th Street, Chicago, IL 60620
How to get there

Website:
enterprise.com

Phone number:
+1 773-239-3510

Activities:
Establishment Car rental

Cynthia Scott

★ ☆ ☆ ☆ ☆

I've been loyal to Enterprise when it comes to car rentals even in purchasing my personal vehicle (Enterprise Car Sales). This last experience was a total disappointment. I had to rent a vehicle due to an accident in my Enterprise bought vehicle and had an accident claim. After the insurance pays their portion, which is enough to get a decent rental, a lot of HIDDEN FEES were added which costs me more money. After 20 days of driving my rental, I purchased a new car. I was told to leave my vehicle at the Dealership and it would be taken care of. Well, it was NOT. I ended up paying for 3 extra days. I did the proper thing and contacted Enterprise (where I got the rental from). I was told to contact another Enterprise (that was closer to the Dealership ) and the Dealership. Which I did. Lo and behold..... It took 3 days to retrieve the rental and I'm charged for their miscommunication. NO FAIR. I know it was only about $20.00 out of pocket but it's the principal and customer service could and should be handled a little more delicate. Some of the staff are just not professional enough to be in this field to deal with customers when a situation arise. MORE TRAINING PLEASE!!!

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Establishment, Finance, Insurance agency

1813 West 87th Street, Chicago, IL 60620

+1 773-238-3325

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Open now: Until 01:00pm
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Establishment, Finance, Insurance agency

1813 West 87th Street, Chicago, IL 60620

+1 773-238-3325

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Open now: Until 01:00pm