Domino's Pizza - 857 West 115th Street, Chicago

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Reviews about Domino's Pizza

• Marcus Carter
  ★ ☆ ☆ ☆ ☆
  I would really give this place a NEGATIVE FIVE stars if I could. Where do I begin with this place? So, I've ordered at a few different Domino's locations before (and some were better than others). This is the WORST LOCATION YET!!!! So, I'm out of town, and I'm ordering a pizza for my mother because it's her birthday because I know she likes Domino's Pizza. The order is paid for, the pizza is made, and the pizza is delivered at the house. So, this driver calls me, and tells me that he can't deliver the pizza unless the person who ordered it is at the location. Now, I've ordered pizza off-site before (not from Domino's), and I've NEVER heard this rule. So I ask why that is, and he refused to answer. So I try asking what I could do about it, and he hangs up on me. So, I try calling the location, only to get the driver again, and I ask for the manager. The manager answers, and I try explaining what happened, and tell her that the driver just hung up on me (which she, at least apologized for). So, I try asking her why this rule is taking place, and she refuses to answer, but says that it's for my protection (which is not even right because I'm the one who ordered the damn pizza). So, I try explaining to her that I'm out of town, and I was trying to order it for my mother, but she kept rudely interrupting me and screaming at me. I asked her politely not to interrupt since I am still a paying customer. I didn't need her to inform me that she was the general manager of the location, which is terrible because she ended up hanging up on me, too. So, I call back to ask if I'm getting my money back, and ask for Corporate's number, but she rudely hung up on me as well. So, that's three rude people in one location. To be quite honest, I am happy they never received the pizza I ordered because I'm not sure, based on their attitudes over there, the pizza would've been good. Do yourselves a favor, and stay as far away from this location as possible.

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