City of Chicago Central Auto Pound - 400 East Lower Wacker Drive, Chicago

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Reviews about City of Chicago Central Auto Pound

• Dylan Pearson
  ★ ★ ★ ★ ★
  Although I can understand that it can be difficult to find this location, the staff were all very pleasant, friendly, and informative. I used the directions of another reviewer to find the place relatively quickly, and I only needed a few minutes before I was on my way out.
  
  From Columbus and Wacker, take the stairs all the way down to the Riverwalk. Walk along past a few of the rental shops until you see a gap in the fence. Pop through there and on the left you'll see the sign for the Auto Pound and a clearly labelled "Entrance" sign. The staff will walk you through the rest of the process. Good luck!
• Peter Kaiafas
  ★ ☆ ☆ ☆ ☆
  My car was towed for an honest mistake I made on South State Street. My new car sustained over $2,000 in damages. The front bumper was damaged and they put a hole in my radiator which left the car undriveable. I discovered the radiator leaking out coolant as I was trying to change a tire that was punctured. I had already paid $170 for the towing services and was told to drive the car outside of the pound. They rendered my car inoperable and basically threw me out on the street. Thankfully I have roadside assistance. I still can't get anyone on the phone three days later to help me make a claim and file it with my insurance. This is a racket. The City of Chicago allows it to happen with the no-bid contract from United Road Towing. Such a great city but what terrible corruption that is apparently tolerated.

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  SP+ Parking

  Establishment, Parking

  400 East South Water Street, Chicago, IL 60601

  +1 312-233-0117

  spplus.com

  Open now: Open 24 Hours