Bonne Sante Health Foods - 1512 East 53rd Street, Chicago

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Reviews about Bonne Sante Health Foods

• Bonnie Claudia
  ★ ★ ☆ ☆ ☆
  I have been shopping at Bon Sante for decades and I have never before experienced the level of disrespect and lousy service as I have today. I brought a deodorant back to the store that I purchased in the past month because it had broken from the bottom and oddly molded on the top. Instead of the usual customer service as I spend maybe $150 or so bucks there a month, I was told that I needed a receipt to verify when I had bought the product. I understand this from a business perspective but I was very disappointed in the way that Don spoke to me and the way that he seemed to obsess over a receipt for a clearly inferior product. He obsessed about this for several minutes while his line grew long and impatient, though after my initial disbelief it seemed best to move on. Don argued with me on two other points and just seemed in general agitated, petty, and unhappy to be behind the counter. I hope things work out over there as I can only imagine that the stressful way Don treated me is perhaps the way that he is being treated at the store or in some other venue. It seemed personal, even. Though I do not know him. I hope it all works out. Go in peace, brother. The customer service, and the smoothie, panini, and veggie tacos from the other side of the store were pretty good to decent, though. I will contact the deodorant company directly to resolve my concern. You would think that this company would need to rely on customer service and loyalty given the competition around the corner!

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